At Waoo Kytchen, we take pride in delivering high-quality natural products. Due to the consumable nature of our products, returns are limited.
1. Eligibility for Returns
Returns or replacements are accepted only in cases of:
- Damaged product
- Incorrect product delivered
- Leakage or packaging defects
2. Return Request Timeline
Customers must raise a request within 48 hours of delivery.
3. Proof Requirement
An unboxing video or clear images must be provided as proof for claims.
4. Refund Process
- Approved refunds will be processed within 5–7 business days
- Refunds will be credited to the original payment method
5. Non-Returnable Items
We do not accept returns for:
- Change of mind
- Taste or personal preference
- Opened or used products (unless defective)
6. Replacement Policy
In valid cases, we may offer a replacement instead of a refund.
7. Cancellation Policy
Orders can be cancelled only before dispatch.
8. Contact Information
Email: sarointtradepark@gmail.com
Phone: 6379106809
We reserve the right to reject any claim that does not meet the above conditions.